Smartbus | Complaint Form

Complaint Form

We are sorry that we failed to meet your expectations for safe, courteous, and reliable bus service. Your comments are valuable in helping us to improve our services. Each complaint is reviewed by a senior manager and addressed with the Smartbus employees involved. If you provide your contact information, we will follow up with you. Thank you for helping us make Smartbus a better transport experience for all of our customers.

Fields marked with 'BOLD' are mandatory.

Complaint type
What type of problem did you experience?
Other (Please Specify)

Details
Details of the incident (provide as many details as you can):
Date of Incident:
Bus Number:
Route Name:
Location:
Time:

Description of the incident:
Remaining 0 characters out of 1000

Your contact information
Note that including your contact information will help us investigate/address your concern. Information you provide will remain confidential.(required if you expect a response).
Name:
Address:	Remaining 0 characters out of 200
City:
State:
P.O. Box / Zipcode:
Daytime Phone:
E-mail Address:

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