|
|
Conditions of Use
- Passengers will be required to purchase the Initial Smartcard at Kshs. 100/= (Kshs. 30/= for deposit and Kshs. 70/= Credit Balance)
- Passengers failing to produce a current valid Smart Card will not be allowed to enter the Smartbus.
- Smart Cards are valid only if the minimum balance on the card is Kshs. 70/=
- Smart Cards are transferable and can be shared/used by anybody.
- Lost or Stolen Smartcards can be replaced at a cost of Kshs. 100/= (Kshs. 30/= for deposit and Kshs. 70/= Credit Balance).
- Any Credit Balance on the lost/stolen Smartcard is not transferable.
- Smart Cards are issued and accepted subject to the regulations of the company.
- Misuse of the Card may lead to withdrawal of the Smartcard.
System Rules
- A valid Smart Card is required from all passengers (Minimum Credit Balance of Kshs. 70/-)
- Nobody is allowed into the bus without validating their Smart Card at the fare box.
- All Passengers are expected to pay their Fare. Failure to pay is a crime, and may result in removal from the bus, denial of service, and arrest and prosecution.
- Smoking, food, and drinks are not permitted on the bus.
- Do not use profanity or abusive language. Be respectful and courteous to other passengers and Smartbus employees.
- Speak quietly on the bus so that other passengers are not disturbed. Use cell phones courteously.
- Passengers may use iPods and other audio devices only with earphones, so as not to disturb other passengers.
- It is recommended that the passengers follow all instructions given by the Smartbus Crew for their own safety and comfort and that of other passengers.
- Reserve the front seats for the elderly and passengers with disabilities.
- Move carts and strollers to the back of the bus so the aisle remains clear. Children must be removed from strollers and remain seated with an adult at all times.
|
|